We hope to you never have reason to complain about any of our services, but if there is something you can help you with, this page has all the answers you need.
Our team is available 7 days a week to answer any issues you may have or alternatively if you would prefer please send an email to
[email protected]Please ensure that you include the following information:
- Put the date
- Give your name
- Include any evidence you have
- Say what you would like the company to do to put things right
- Explain your complaint clearly
- Mark the email 'COMPLAINT' clearly at the top
- List your claim number We will always work had to find a solution that works for you. How long it takes to find a resolution depends on the nature of your complaint, however you will receive notification within 1 working day of the receipt of your complaint. The next steps will then be communicated to you.
